Contact

Contact

We read every message carefully.

If you’re reaching out about an order, a custom idea, or simply something you’d like to ask — you’re in the right place. This is a small handmade studio, so every reply comes from real attention, not automation.

Get in Touch

Email

studiopotteryparadise@gmail.com

We usually respond within 24–48 hours on working days.

Order Related Messages

If your message is about an order, please include:

  • Order number
  • Name used at checkout
  • Short details of your request

This helps us respond with clarity and without delay.

Custom / Personal Requests

If you’re looking for something made just for you, share your idea in detail — even if it’s still rough.

We’ll let you know what’s possible and guide you gently through the process if it can be created.

Before You Write

Most common questions are already answered here:
Frequently Asked Questions 

A Note From Our Studio

Everything here is made in small batches, by hand, at a natural pace. That same pace applies to our replies too. If it takes a little time, it simply means we’re also in the middle of making something.

Response Time

We typically reply within 24–48 hours on working days.

During launches or high order periods, replies may take slightly longer — but every message is answered.